On the anniversary of the outbreak of the war in Ukraine Crest has been commended for its work with Conwy County Borough Council (CCBC) to support refugees resettled in the local area.
Following the outbreak of war in Ukraine, Crest has been working in partnership with CCBC to provide furniture and household packs to Ukraine refugees resettling in the Conwy area.
Our finance, retail and delivery departments have been working non-stop to ensure that these individuals and families, fleeing conflict, are given everything they need to setup their new lives in Wales including ensuring that they have all that they need to make their new house a home.
Sue Forbes, Resettlement Co-ordinator, at CCBC said:
“I Just wanted to share all the great feedback we have had from our Ukrainian families.
“Crest have provided a fabulous service and the families are all thrilled with the items they have received. The customer service you have provided is above and beyond what we expected. Each family has really appreciated the friendly approach and how helpful your team have been.
“I would like to add that as a Team we really appreciate what you have done for each of the Ukrainian families, it makes our jobs so much easier knowing that your team are so efficient in helping each family to setup their new home, it means so much to them.”
Commenting on the positive feedback Rod Williams, Managing Director, of Crest said:
“It is incredibly kind of Sue to reach out and share the positive feedback that has been received regarding our service.
“At Crest we always strives to exceed expectations and deliver for our customers, some of whom are relying on us to deliver essential furniture, whitegoods and other items that many of us take for granted.
“Given the horrifying conflict that these Ukrainian families are fleeing, it has been a source of great pride amongst our Crest team that we have been given the opportunity to do our bit to welcome these people to our community and to ensure that they have what they need in order to settle into their new home here in Conwy County.”
Crest continues to work with Conwy County Borough Council and other partners to provide low-cost and high-quality furniture, whitegoods and household essentials to individuals and families in crisis. This is a part of Crests mission to support and give back to its community whilst promoting the environmental and social benefits of re-use.